MTI has started its roll-out of its latest iteration of iPhone and Android apps for its taxi and private hire clients in the UK and Ireland.
The newly updated app enhances the user experience, and has also increased the app’s level of customisation for taxi and private hire businesses.
All MTI apps are customisable, and this latest update provides a far deeper support for fleet branding right throughout the user experience.
MTI UK’s support team staffer, Ciaran Kelly, is helping to roll out the new apps.
“These new apps are our biggest ever improvement to our smartphone apps,” Mr Kelly said.
“The current app is great and is generating tens of thousands of bookings a day for our customers, but the latest update really enhances the look and feel as well as the slick functionality.
“We are seeing improved driver and passenger ratings, added security for in-app payment, fare quotes, added support for promo codes and vehicle choice are all major enhancements with this version of our smartphone app.
“With increased competition in the taxi and private hire sector and multi-million pound apps, and with competitors entering this market, it’s vital our clients can stay ahead of the curve with beautifully designed, function-rich apps.”
The smartphone apps for iOS and Android devices are just one in a brace of new updates being released to the UK and Ireland market place over the coming months.
“We are also beginning the roll out of our new driver management and training portal, which gives drivers on our customer’s fleets a really intuitive and powerful interface to see all their activity and how they can earn more money,” Mr Kelly said.
“The dashboard even shows drivers how much money they have missed out on over their most recent shifts.
“Features like that can really help the drivers earn more and the operators to become more efficient and deliver better service to their customers.”
This, and many other new features will be getting rolled out to MTI customers across the UK and Ireland in the coming months.
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The integration of the Taxi Butler solution with MTI’s taxi booking and dispatch system is yielding good results for its UK client base.
Taxi Butler is a one-click taxi booking terminal that can be placed in almost any venue or location to instantaneously book a cab picking up from that location.
Integration with MTI’s booking and dispatch system means that a single press of the Taxi Butler button automatically books a vehicle for ‘as soon as possible’ from the pre-defined location of that Taxi Butler.
Hotels, bars, restaurants and sporting venues and other high footfall locations are all popular choices for the Taxi Butler terminals, which have been described as ‘mini kiosks’.
The Taxi Butler devices are fully self-sufficient, utilising a built in SIM for all
communications so there is no need to hook up a phone line.
This significantly reduces the burden on the staff at chosen locations,
especially hotels where installing a traditional hands-free phone for taxis
is usually a slow and cumbersome affair.
An online portal makes light work of setting up of Taxi Butler devices for venues, and if a device does not generate satisfactory numbers of rides from its given location they can simply be collected and re-tasked at a new location.
General Manager at Mantax, Tony Donley, Manchester’s largest black taxi fleet, was among the first to use Taxi Butler devices utilising the direct integration into the MTI system.
“Setting up the Taxi Butler devices is fast and simple. We can drop them into hotels, bars and restaurants and this enables patrons of those venues to instantly book a safe and reliable taxi without the need for a phone number or an app,” Mr Donley said.
“This is especially useful in hotels which have a lot of visiting trade, so those customers won’t necessarily have the app or phone number of a local cab firm, so Taxi Butler is about the simplest way possible for people to instantly book a Mantax taxi.”
The very first venue selected by Mantax for a Taxi Butler device was a hotel and in its first month of operation over 250 successful bookings were generated.
Mantax are now rolling out the Taxi Butler devices across numerous locations and are seeing their cash bookings increase.
MTI UK’s Client Manager, Mitchell Charlton said the Taxi Butler integration is very helpful.
“This integration makes it easy for MTI clients to increase their presence across their region and drive up cash bookings,” Mr Charlton said.
“Setting up the service is straight forward and the Taxi Butlers are directly integrated into the booking system, which is a great way to boost job numbers without impacting on call agents.”
For more information, visit Taxi Butler at www.taxibutler.com.
If your taxi or private hire business is interested in implementing Taxi Butler, email firstname.lastname@example.org.