We offer a range of management and training tools for drivers
MTI offers a range of tools for drivers as we strive for continuous improvement solutions. This includes a driver portal, which provides each individual driver with real-time feedback from passengers.
- Driver performance profiling
- Track fleet trends
- Real-time driver notification & feedback
- Driver training portal
- Driver improvement portal
- Improve the passenger experience
- Develop driver service
- Encourage driver’s professional development
- Increase driver safety and protection
- Identify problem areas for drivers
Real Customer Feedback
Customers have an opportunity to provide personal feedback to drivers, based on such qualifiers as punctuality, route, safety, and professionalism. With access to personalized feedback, drivers are encouraged to improve and provide customers with the best experience possible.
Driver Performance and Training
MTI offers a range of training tools for drivers as we strive for continuous improvement. In addition to this, performance and progress through the tracking and dispatch system are monitored to allow full transparency and highlight areas for improvement, such as punctuality. Individual transport businesses and drivers also have access to relevant statistics and ratings, which allows them to identify key areas that require improvement and further training.
“Having advanced technology and a centralized call center will change our cost model make us more competitive in the changing taxicab environment.”
“We chose MTI’s solution based on far superior functionality to any other system on the market.”
“I searched the world for the best taxi dispatch system to use in my business. I chose MTI for many reasons and am very happy with the system.”